There's no doubt about the
general
fabulousness of OpenSUSE 10.1. UK magazine Linux
Format rated it "the perfect distro for
everyone"
while Mad
Penguin reckoned
it was "one stellar release". That's led to high
expectations for its corporate follow-up, SUSE Linux Enterprise
Desktop 10 – or SLED 10 to its friends.
There's no doubt about the
general
fabulousness of OpenSUSE 10.1. UK magazine Linux
Format rated it "the perfect distro for
everyone"
while Mad
Penguin reckoned
it was "one stellar release". That's led to high
expectations for its corporate follow-up, SUSE Linux Enterprise
Desktop 10 – or SLED 10 to its friends.
Like Red Hat's Fedora
project, OpenSUSE
is the precursor and test bed for ideas that find their way into the
commercial release. Novell purchased SUSE three years ago and have
since become one of Linux's biggest stalwarts, throwing shovelfuls of
money into OpenOffice.org, Firefox, Beagle, Banshee and many other
projects. The result, along with SUSE Linux Enterprise Server, is
SLED 10 – the US$50 desktop.
I have to warn you; SLED is
huge. Not
in terms of disk space consumption or application count but in terms
of functionality. For the typical user it has everything a desktop
should; web browser, office suite, collaboration tools, instant
messaging – all, I have to say, focussed on seamless
interoperability with its Redmond rival. Novell's participation in
OpenOffice.org for example has yielded full compatibility with Excel
Visual Basic macros. But where its hugeness really shows is in the
way the back-office boys will love it. It connects to and interfaces
with everything. Just tick the boxes; Microsoft Exchange [tick],
Novell GroupWise [tick], any other collaboration server using IMAP,
SMTP and POP [tick], Lotus Notes [tick], Active Directory [tick]...
Then there's the desktop
user treats
not immediately apparent on start-up. XGL, SUSE's glorious graphical
3D interface, (which
I've covered before), and Beagle, a friendly looking mutt but
a
killer application. In fact Beagle's become this man's best friend
since I switched to OpenSUSE almost a year ago.
Prosaically renamed Desktop
Search,
Beagle sits in the background indexing... well... everything in your
personal desktop space. Files, emails, instant messages,
appointments, web pages, PDFs, and even the contents of zipped
archives. Results are displayed complete with a snippet that
encompasses your search string so locating stuff's a doddle.
Honestly, once you've used Beagle you'll wonder how you ever lived
without it!
Personal Grievances
SLED's default Window
Manager is Gnome.
I've never been a Gnome fan. I know that it's supposed to be good for
newbies, that it's safe and solid and reliable. But it's also bloody
boring.
My demo HP laptop, came
with a glorious
1920 x 1200 display containing 2.3 million pixels, each of them
capable of showing any one of 16.7 million colours. So why does Gnome
only use five of them? Gnome graphics developers apparently think
khaki's the most exciting colour on the planet; they use an awful lot
of it. Compare these two icon sets from the OpenOffice.org menu. The
Gnome one is functional but dull, drab and dreary. See if you can
guess which it is...

Yup, you got it. It's an
icon set
called "Industrial". An entirely appropriate name since
it's about as exciting as an industrial suburb. Unfortunately this
schema isn't just restricted to OOo. The whole installation's infused
with it.
There are least zillion
flashy
wallpapers available for Linux, so why have the SLED team settled for
a default best described as blue-blah? Walk through a computer
showroom and Windows XP machines are instantly recognisable. Macs
seem to beg attention with their bright bouncy bottom-screen icons.
But if you were to stick a SLED machine in there with them, no one
would notice. Your eyes just slide right past it.
It gets worse. They've also gone for the
moron's menu.

I hate these things. Microsoft started
it with that crappy menu in XP, and now everyone wants one.
Menus have been around for
thousands
of years. The idea is to give the customer an appreciation of the
full range available in a simple, organised format. I don't go into
my local Chinese and open up the glossy pages expecting to find only
the five most popular dishes. Nor do I expect to have to ferret under
the table cloth if I happen to fancy something different. But that's
exactly what you have to do in Gnome.
You may not think
appearance is
important. You'd be wrong. Microsoft – always savvy marketers
–
are currently suggesting design
guidelines for the outside of Vista
machines so that users
are drawn to them even before switching them on. And yes, yes I know
all these things can be changed and that Linux is the bee's knees
when it comes to alternative configurations, but this is the default.
I reckon a default should show your best side, not your backside.
Installation Woes
My demo machine came
ready-running. It
also came with an installation DVD and the advice from my Novell
handlers that I could do anything I liked with it. Resisting the
temptation to take a $4,000 laptop swimming or use it to drive in
nails, I settled for something I thought might be a less demanding;
reinstalling the operating system.
What I really wanted to see
was how
good commercial Linux installations had gotten, especially with that
perennial bogey, proprietary hardware. Oh dear...!
Right after you choose to
install SLED
everything goes dead – or seems to. A branded blue-blah
screen
appears
with no indication of any
activity from the machine
whatsoever. Years of Windows use have taught me to regard stationary
graphics and no response from either mouse or keyboard as a crash.
But don't be fooled. After 70 seconds of this Blue Screen of SLED
–
I timed it after [blush] rebooting – the DVD spun up and,
after
a
further 25 seconds of at least audible activity, signs of life
appeared with the opening of the graphical installation menu.
From then on it's plain
sailing. You
need only supply your preferred language, time zone, the installation
type (new or update), tick the license agreement and add any
installation extras (I added KDE). Within 30 minutes it you're adding
users and choosing a root password.
There was a nice touch at
the
conclusion of this. No need to reboot; the system just opens up.
It was a good job I'd seen
Novell's
installation otherwise I might have believed the HP only came with an
800 x 600 graphics adapter. The YaST system tool correctly identified
the relevant hardware and even encouraged me to change the resolution
– right up to a staggering 3200 x 2400 – but no
matter what I did
the changes wouldn't stick.

No matter what I set it on,
no matter
how much I tested it, the SAX2 display configuration was locked on
800 x 600 @ 47 KHz. 
Now I'm no Linux newbie. I
knew
I needed a driver, and the system obviously knew I
needed a
driver because it wouldn't let me set beyond the defaults. So
why
the hell couldn't it tell me?
(Note to SUSE Helpdesk: you're going to get a lot of calls about this
so you might like to set up a pre-recorded message....)
The
installation notes mentioned an additional step for installing XGL.
Knowing this would add the needed ATI graphics driver, I followed
them. Or tried to. Selecting Novell Customer Con
figuration
from YaST's Software menu produced this gloomy warning...
...which, after a minute or
so, turned into a "Couldn't connect to host" message. Novell assured me
this was because I
was looking at SLED prior to release and that the servers were still
being configured. Fair enough. Next day the connection worked just
fine and I was finally graphically satisfied.
One natty nicety was
plugging and
unplugging a network cable. The machine automatically switched
between wireless and wired connection, preferring the latter if it
was available. And the range of wireless reception was impressive
too. I discovered a couple of wireless LANs near my office that I
didn't know existed.
Not so nice was the
battery/mains power
switching. It worked on Novell's installation but not my own. Or
rather, it worked after a fashion.
The status indicator warned
me the
battery was getting low so I plugged it into the mains. The indicator
switched to show it was charging.

I unplugged it again. It
continued
to show the battery was charging. I logged out of KDE and started
Gnome. Still charging...
Concluding that the SLED
team had
either mastered the art of wireless charges or that there was a
fault, I left the machine running. The result – what one
might call
the Black Screen of Extinction – unfortunately proved it was
the
latter.
There were other problems
too. Dropping
an audio CD into Gnome played it just fine. Under KDE I had two
player choices, KsCD or Kaffeine; neither worked. The former played
to all intents and purposes but just forgot to actually output any
sound while the latter threw up its hands muttering something about
missing codecs.
DVD movies fared even
worse. Gnome
simply treated them like file systems while KDE's Kaffeine at least
recognised their potential but continued to lose its lunch. My
expectation that a commercial release would at least include the
necessary codecs was dashed by my Novell minders. If you want those
extras you've still got to go to Packman.
Conclusion
I really wanted to enthuse
about SLED
10 – there's a lot to enthuse about – but in the
end it left the
desktop user in me a little disappointed. Not, I hasten to add, from
lack of features or functionality, but if I've got the best damn
desktop of the market, I want a little bling too. SLED's default is
like having a Ferrari/Humvee cross; a high-performance, immensely
capable, comfortable, rugged work-horse that some idiot has
stuck
in the body of a Toyota Starlet. Instead of an interface that makes
people go "Wow! What's that? Can I have a try?" Novell have
managed to produce one that'll put shoulder jockeys to sleep. Maybe
that's what corporate stiffs want, but it won't draw new fans to
Linux, and it's not what
the opposition are producing.
My installation troubles
also left me
leery. I was hoping for a DVD that I could throw at any non-Linux
using techy and leave them to it. Like Linux through the ages, this is
almost there but not quite. And to leave out the CD and DVD codecs
–
without even the option of adding them through official Novell
channels – is just plain stupid.
The price though is
fantastic. An
utterly complete desktop system with all these features, back-office
connectivity and support for US$50 is stunning. But
it leads
me to another beef; lack of local resellers. That means that small
New Zealand businesses – the ones that make up most of our
business
economy and the ones that stand to gain most from SLED's security,
robustness and ROI – are unlikely to learn of it.
(And while I'm on the
subject, notice
to Americans: NEW ZEALAND IS NOT PART OF AUSTRALIA!
Sorry for
the shouting but according to this link – Novell
Resellers and Distributors in New Zealand – you'll
find NZ
agents in Melbourne, Croydon, Sydney, Asquith...)
Read more about SLED's
features here
(PDF file).
SUSE
Linux Enterprise Desktop10 is
available by eLicense here.
A one-year, one-device subscription costs US$50. Three years costs
US$125.